Terms & Conditions

Welcome to La Pino’z Canada.

These Terms & Conditions (“Terms”) govern your use of the La Pino’z Canada website, online ordering services, and related services.

By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or online ordering services.

La Pino’z Canada provides online information and food ordering services through its website.

Orders may be available for delivery or pickup depending on the location selected by the customer and the services offered by that location.

You must be legally capable of entering into a binding agreement under applicable law to place an order through our website.

If you are placing an order on behalf of another person or organization, you represent that you have the authority to do so.

Certain features may require you to provide information such as your name, phone number, email address, or delivery information.

You agree to provide accurate and complete information.

You are responsible for ensuring that the information provided during checkout is correct.

When you place an order through our website, you are making a request to purchase the selected products.

An order is subject to acceptance and availability.

We reserve the right to refuse, cancel, or modify an order where reasonably necessary, including in circumstances involving:

• Product availability
• Pricing or menu errors
• Technical issues
• Suspected fraud or unauthorized activity
• Incomplete customer information
• Operational limitations
• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, we will arrange an applicable refund in accordance with our Refund & Cancellation Policy and applicable law.

We make reasonable efforts to ensure that menu descriptions, photographs, prices, and product information are accurate.

However, product appearance, ingredients, availability, and presentation may vary.

Certain products may not be available at every location.

We reserve the right to modify menu items, ingredients, pricing, availability, and promotions without prior notice, subject to applicable law.

Our food may contain or come into contact with common allergens.

Customers are responsible for informing the applicable La Pino’z location of any allergies or dietary requirements before ordering.

Although we may provide information about ingredients or allergens upon request, we cannot guarantee that any product is completely free from allergens or cross-contamination.

If you have a serious food allergy, please contact the applicable location before placing an order.

Prices displayed on the website are subject to change.

Applicable taxes, delivery charges, service charges, or other applicable fees may be added during checkout.

The final amount payable will be displayed before the order is submitted, where technically possible.

Online payments may be processed through third-party payment service providers.

You authorize the applicable payment provider to process the payment associated with your order.

We are not responsible for errors, delays, or interruptions caused by third-party payment providers, financial institutions, or payment networks, except where liability cannot legally be excluded.

Delivery availability depends on the location selected and the applicable delivery area.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to traffic, weather, restaurant preparation times, high demand, delivery availability, technical problems, or other circumstances beyond our reasonable control.

Customers must provide accurate delivery information and remain reasonably available to receive the order.

Where pickup is available, customers must collect their order from the selected location.

Pickup times are estimates and may vary depending on order volume and restaurant operations.

Refunds and cancellations are governed by our Refund & Cancellation Policy.

Nothing in these Terms is intended to limit rights that consumers may have under applicable Canadian consumer protection laws.

Promotional offers may be subject to separate terms and conditions.

We reserve the right to:

• Modify or withdraw promotions
• Correct promotional errors
• Limit quantities
• Restrict promotional combinations
• Establish eligibility requirements

Promotions may have specific validity periods and participating locations.

All content appearing on the website, including but not limited to:

• Logos
• Brand names
• Images
• Photographs
• Graphics
• Text
• Designs
• Videos
• Software
• Website layout

is owned by or licensed to La Pino’z Canada or its respective licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without prior written permission.

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with website operation.
• Introduce malicious software or code.
• Use automated systems to scrape or collect website information without authorization.
• Submit fraudulent orders.
• Impersonate another person.
• Misuse promotions or discounts.
• Engage in activity that could damage our website, systems, customers, or business.

Our website may contain links to or integrations with third-party websites and services.

Third-party services may have their own terms and privacy policies.

La Pino’z Canada is not responsible for the content, availability, policies, or practices of third-party services, except where otherwise required by law.

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Free from interruptions
• Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, updates, security, or operational reasons.

To the maximum extent permitted by applicable law, La Pino’z Canada will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Government actions
• Transportation disruptions
• Labour disruptions
• Power outages
• Internet or telecommunications failures
• Cybersecurity incidents
• Public health emergencies
• Other unforeseen circumstances

We may update these Terms from time to time.

The updated Terms will be posted on the website with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

These Terms are subject to the applicable laws of Canada and the province or territory in which the relevant La Pino’z location operates, unless otherwise required by applicable law.

Any dispute will be handled in accordance with applicable Canadian laws and consumer protection requirements.

For questions regarding these Terms, please contact:

La Pino'z Pizza
Customer Support Email: Info@lapinoz.ca
Website: https://lapinoz.ca/